Last updated: October 2026

5M Travel Solutions (“we”, “us”) respects your privacy. This policy explains what information we collect, why we collect it, and how we protect it when you use our website, WhatsApp, Instagram, Facebook or visit our office.

Information We Collect

  • Contact details: name, phone or WhatsApp number, email address.
  • Travel details: destination, travel dates, number of travelers, hotel and flight preferences.
  • Documents needed for your booking or visa, such as passport copy, CNIC, photos, bank statement, tax return and similar documents.
  • Payment records, such as bank transfer receipts.

How We Use Your Information

  • To answer your questions and prepare quotes.
  • To book flights, hotels, transport, tours, Umrah packages and travel insurance.
  • To prepare and submit visa applications on your behalf.
  • To contact you about your booking or application.

Sharing Your Information

We share your information only with the parties needed to complete your service, such as airlines, hotels, transport companies, insurance companies, embassies, consulates and their visa application centres. We do not sell your personal information.

Keeping Your Information Safe

We take reasonable steps to keep your documents and personal details secure, and we keep them only as long as needed for your service and our legal records.

Payments

We never ask for your card number, PIN or password on chat. Card payments are made only on the card machine at our office.

Your Choices

You can ask us to update or delete your personal information at any time by contacting us.

Contact Us

5M Travel Solutions
Suite # 713, 7th Floor, Balad Trade Centre, Block 3, Bahadurabad, Karachi, Pakistan
WhatsApp: +92 321 2413816, +92 300 2437862
Email: 5mtrvlsolutions@gmail.com